วันจันทร์, เมษายน 23, 2007

How to become a great manager


How to become the boss everyone loves to praise, rather than the boss everyone loves to hate!
1. Acknowledge your staff
When a member of the staff does the job well, make sure you notice it, and acknowledge her or him for it. Don’t let the opportunity to praise a piece of work go by.
2. Never, ever, humiliate anyone on your staff team
If you are annoyed with someone on your team, or they have done something wrong. Make sure you keep your coolness, especially in the public. If you humiliate someone, he or she will hold a grudge against you, and their work will surfer, too.
3. Create a culture where mistakes are alright.
If you don’t make mistakes, chances are you are not stretching yourself. If your staff are allowed to feel that mistakes are part of reaching for new highs, rather than some thing to feel bad about, or shamed for, then they will take more risks on your behalf.
4. Remember personal details
Take time to get to know your staff, who they are, who are important in their lives, etc. Be interested in them as human, not just as workers.
5. Don’t hide behind your position
Be human and friendly with your staff that way you will be all be able to support and encourage each other when things are tough..
6. Be approachable
Allow your staff to feel that they can come and talk to you about sensitive issues, about inside and outside-work difficulties, and that you will respect them, and not hold what they share against them.
7. Admit your mistakes
If you make a mistake, admit it. Managers don’t have to be infallible! Your staff will respect you more if you are able to admit your mistakes, and then set about finding out a solution.
8. Listen in such a way that your employees will talk to you
Often people feel afraid of or intimidated by management. Make sure you show people that you are willing to listen to what they have to say, that they are important and worthy of your time.
9. Be clear in your requests
It is your responsibility to ensure that people understand your requests-so communicate clearly, and ask if people have understood what you are asking for.
10. Treat every one respectfully and courteously at all times
Every one who love for you is a valuable human being who deserves respect. A manager is only as good as how she or he treats on her or his team.